What They Say About Us

August 12, 2010

Dear Elayne and ElderCare at Home,

I wanted to take a moment to thank you for the wonderful care you had provided to my father and mother during the past year.I can’t speak highly enough of your dedication, expertise, responsiveness and compassion in dealing with our family.At every hurdle, every medical emergency, every bump in the road, you were there doing what you do best. If there are Angels on Earth, Maria R. undoubtedly has her wings. She took excellent care of both my parents in their time of need and always went the extra mile to make sure they were comfortable and had their needs met. She did this with compassion and love and my parents felt immediately at ease with her and thought of her as more family than employee.

I will ways be grateful to you for helping our family when we couldn’t be there and offering respite even when we were.

As a health care professional who is well aware off all the difficulties inherent in our field, I would wholeheartedly recommend your services to anyone who is looking for compassionate, gentle and expert care.

Sincerely, Debbie MCkinney, MD

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June 29, 2010

Dear ElderCare At Home,

My father Charles received 24-hour home health care through ElderCare at Home for a period of approximately 3 months. The two aides who stayed with my father, Marie and Juanita, were absolutely fantastic. Both Marie and Juanita were gentle, kind, and caring when tending to my fathers needs. ElderCare at Home afforded me tremendous peace of mind in knowing my father was safe and well taken care of. I would highly recommend ElderCare at Home, and these two women specifically, should another family have a need for home health care for their loved one.

Beth Krivda

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Dear ElderCare At Home Team-

Years ago, families lived in close clusters–watching and tending each other. Now we are far flung. We depend on short phone calls to stay in touch. Suddenly you realize that the short phone calls are not telling you the whole story. You are 3000 miles from the one you love and all is not right. Elder Care at Home compassionately, professionally, competently fills the gap for those of us who are so far away. We will always be grateful to Cindy and her team at the Lake Worth office who came to the aid of our mother to comfort her and to save her life. We are grateful, too, for the comfort, education and understanding that Cindy and her team showed us, the remote and far flung family members, with all our misconceptions, fears, worries and guilt. One of Cindy’s team members in particular, Jennifer, CNA, became a family member for my mother. She went above and beyond her job to give a real quality of life to my Mom during a difficult transition; she literally made sure that, living in her moment, my Mom could stop and smell the flowers. As people live longer, more of us will experience the harrowing experience of trying to cope with a loved one with dementia living far away. To other families now facing the crisis we faced, we send our heartfelt sympathy. Do not feel you are alone without resources. We recommend with gratitude Cindy and her team at Elder Care at Home.

Mike and Jane Varon, Palos Verdes, CA

 

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April 2009

We have been using Eldercare for a few years. I have found them professional, responsive & capable. In many instances they went beyond the “call of duty” to care for my 84 year mother. I should also mention that my mother’s care is very difficult because of my mom’s personality and Eldercare has been able to rise to the occasion.

A. Shurr

 

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May 2008

To Whom It May Concern:

This letter is to express the appreciation of the Baumgarten Family for the outstanding services provided by ElderCare at Home & the ElderCare Resource Center for our mother Annis Baumgarden. Our mother has been a client of ElderCare’s since January, 2002, due to a stroke following open heart surgery. The requirement for full-time care is ongoing and the dedication of your Care Coordinator, to see that we have the assistance needed with high quality aides has been above and beyond the diligence normally seen in the workplace today. What ever we have ask of your Care Coordinators, have been supplied with great attention to detail and wonderful follow-up, to be sure, as well. ElderCare’s interaction with the Baumgarten family, which includes our father, and three siblings, has always been caring and professional. We are all very pro-active in Annis’s care, and at no time have the Care Coordinators made us feel as though we were being a nuisance; in fact just the opposite is true. We are made to feel that our involvement is appreciated. The aides that have been referred to us by ElderCare at Home have been well matched for the assistance required and the personalities needed to mesh with our family. I have needed to speak with your finance department on occasion for some explanation on financial issues and have always found your staff to be helpful and professional. Once again, they have met the need of whatever I have requested of them. We are writing this letter as a letter of recommendation for ElderCare at Home and it’s staff, as a tribute to their work ethic and professionalism.

Merlyn B. Johnson, daughter For the Baumgarten Family

 

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March 2008

Elayne,

We have not formally met but we were both sitting at the same table for the Literacy luncheon. It so happens that my father came home from a nursing home the previous Monday and I had arranged home care for him through an agency recommended by the case worker at the nursing facility. My Mom had just told me some disconcerting service issues right before I walked into the lunch. I knew I would have to change services and then you sat down and I saw your name badge. Upon returning from lunch, I looked you up in the directory and immediately called your company. First and foremost, your staff was so amazing, competent and professional. The level of comfort and confidence I had in your organization was immediate. Effective this past Sunday, ElderCare has been the home care provider for my father. Thank you for running such a wonderful business and for giving my brother and I the peace of mind we needed with respect to our father’s home care.

With Warm Regards and Sincere Appreciation,

Shari – West Palm Beach

 

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I was in Florida to visit my mother and took her to numerous doctor appointments. I was forced to make very serious decisions in a very short period of time based on the doctor’s diagnosis of Alzheimer’s disease. The ElderCare Resource Center was a life saver. They not only helped me make the right decisions, guilt-free, but I was able to purchase products for mom and her caregiver; books for me and when the time comes, they will be training my mother’s caregiver right in our own home. With my time being limited, the stress and travel time that I was saved was invaluable. Thank you!”

Patricia, Boston

 

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“My wife has Alzheimer’s disease and won’t go to day care. I can’t put her into an assisted living facility yet and I am alone here with no family. The staff at the ElderCare Resource Center spent a great deal of time helping me and teaching me how to help my wife. I learned how to keep my wife busy and stimulated right in our own home, how to help her shower when she doesn’t want to and how to use different techniques to distract her. With their help, I got myself into a support group where I will have a chance to relate to others that are going through the same thing as me. Without the ElderCare Resource Center , I don’t know where we’d be”.

Sam, West Palm

 

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“My mother died recently and was my father’s sole caretaker. My family and I live in Arizona . When we got to Florida we not only had to bury mom but we had to decide what to do with dad. The ElderCare Resource Center completed a thorough assessment on dad and then helped us come up with a care plan for him that all of us could live with. Through the monitoring they will now provide, we can go home and not worry” Karen , Arizona “This has been a rough year for our family. Learning that our mother has Creutzfeldt-Jakob disease (CJD) has been very traumatic. Deciding how to care for her and how to assure she has the best quality of life during the time she has left has been very important to our family. The ElderCare Resource Center has been simply marvelous. From the very beginning we have never been alone. As mom’s condition changes, they work with us to address the changes”. There is not another organization like them, anywhere!”

Martha – Palm Beach Gardens